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FAQ RESEARCH CHEMICALS TEAM

PAYMENT AND PRODUCTS

What payment options are available?

We offer the following payment options:

- iDeal, Sofort, Bancontant, Giropay and Creditcard.
- We also accept Bitcoin and Monero. We are one of the few vendors who accept Monero. It's faster, cheaper and more private. If you're looking for increased privacy. It's highly recommended to pay with Monero from a wallet like Exodus. Don't send it directly from a Crypto exchange like Coinbase.

Am I guaranteed a safe product?

Yes. Our in house chemist periodically tests our samples for purity and impurities.
We maintain steady relations with our suppliers as well.
We are determinded to offer the best product for the best price.
See the PDF on the relevant product pages. (scoll down a little bit. The PDF should be just above the product description text.)

How to use Research Chemicals?

Research chemicals are for research purposes only. Human consumption of research chemicals is not recommended, nor allowed, and will be actively discouraged.

If you're having substances abuse issues, please contact your family, friends and local physician for help. Consider also the following link to be helpful: https://psychonautwiki.org/wiki/Responsible_drug_use

The RCT team actively discourages abuse of chemicals.

Please, take good care of yourself. Thank you.

Can I have a discount code or a free sample?

No.
Periodically we'll send out discount codes and extra deals with our E-mail list. To join our E-mail list you'll have to make an order first.

SHIPPING & DELIVERY + E-mail Confirmation

Do I get an E-mail Confirmation for Order?

Yes. Please check your Spam filter if u haven't received a confirmation E-mail. In 99% of cases it can be found there. Make sure to whitelist our E-mail, so it won't keep going to Spam.

What is the delivery time of your products per country?

Estimated shipping information:

The Netherlands 1-5 Business Days *
Belgium / Luxembourg 2-7 Business Days *
Germany 5-12 Business Days *
Rest of Europe 7-15 Business Days *
Great Britain and Ireland 7-20 Business Days *
Middle-East / North Africa 8-25 Business days *
N. America 12-30 Business Days * (Canada only)
S. America / Asia / Australia 15-35 Business Days *
Sub-Saharan Africa 20-40 Business days *
We do not ship to USA.

*Your order will always be processed and shipped as soon as possible.

IMPORTANT:

If your package has not been delivered within your countries relevant shipping business days (as seen above). ONLY message us if the following time has passed since ordering:

The Netherlands, Belgium and Luxembourg: 2 weeks **
Germany 4 weeks **
Rest of Europe 4 weeks **
Great Britain and Ireland 4 weeks **
Middle-East / North Africa 6 weeks **
N. America 7 weeks ** (Canada only)
S. America / Asia / Australia 8 weeks **
Sub-Saharan Africa 10 weeks **

**If u message us before that, we can't and won't help you. Be patient please. It's out of our hands and in the hands of the delivery company.
Unfortunately, we have had to put in these guidelines to stop bad ''customers''.
Please understand. Thank u.

See the next FAQ regarding non-delivery.

what can i do if my parcel does not arrive?

If your parcel hasn't arrived in the above mentioned delivery times, and the special condition mentioned is met (Read ''What is the delivery time of your products per country?'' carefully!); we'll offer u a 50% discount. You'll be able to order the same products, but with 50% discount.
This is our policy. No exceptions. No refunds.

It is advised to use an alternative address if the first order didn't arrive.

If this 2nd order doesn't arrive either. We are, unfortunately, forced to put you name, (IP) address and E-mail on a blacklist. This is to prevent abuse by bad ''customers''. Apologies.
All our products are provided with a (secret and non-shareable) tag.
This tag only contains internal information that allows ONLY US to track parcels in most countries with our own tag system. (This is NOT a Track&Trace)

For Track & Trace, see the following FAQ answer.

Method of Delivery + Track & Trace.

For now, most letters are send through the normal letter mail. There's no tracking available for those packages.
But it ensures great privacy and they will always fit in your mailbox.

Regarding Tracking:
We're working now on seting up a system that will offer Track & Trace for orders above 200 Euro.
Orders below 200 euro will never have tracking available.

We'll update u here in the FAQ as soon as possible. Please be patient for now.

Can I return my order?

You cannot return your order.
We have this policy because we want to maintain the safety and quality of our product for our costumers.
All our products are packed sterile and due to the nature of the products are impossible to return.

Do u deliver to Pick-up points or Parcel shop?

No. We don't send to Pick-up points or Parcel shops. It's too risky.
If u send a parcel to such a place there will be no refund or reship of any kind.

Contact Information

Email: Info@research-chemicals-team.net
MO-FRI 09:00 - 18:00 Livechat & 24/7 Mail!

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